Archive for General

What is 99.9% Uptime?

by: Staff June 16, 2010

Uptime is a calculated percentage on the minds of every provider and web hosting customer. This figure refers to the amount of time your site will be accessible on the web to internet users. As of now, 99.9% is the industry standard offered by most hosting companies today, though some are bold enough to advertise [...]

The hidden cost of paying for over the limit data transfer

by: Staff March 23, 2010

Whether you run a website or not, if you use the internet, you are consuming a certain amount of bandwidth each month. You can imagine how heavy use of services such as BitTorrent or multimedia streaming will easily consume a substantial amount of bandwidth. Be it a web host or an Internet Service [...]

Why a Company Should Not Host a Server at Their Office

by: Staff December 7, 2009

The beauty of the internet has provided so many businesses and individuals an opportunity to expand their revenues tremendously. People from all walks of life have emerged online with various concepts, established their independence, and achieved notable success. There are, however, times when that very independence can work against you – as is the case [...]

Benefits of Having a Web Based Support Suite

by: Staff November 24, 2009

Addressing customer support issues and service inquires can be an absolute nightmare without the right tools. It doesn’t matter what the size of the company is; learning how to balance these issues and manage customer relationships is the key to providing great support and the longevity of your business. For every problem, there is a [...]

What is Phishing?

by: Staff September 4, 2009

In the beginning, phishing mainly focused on larger financial institutions. However, these days, smaller firms and local banks are all used as bait. When successful, both the institution and consumer end up being the victims. This malicious scam uses social engineering and a bit of technical savvy to pump consumers for the login [...]

What Equals Good Technical Support?

by: Staff August 20, 2009

Customer service and technical support should be the foundation of any web hosting provider. These elements are crucial for running a successful company as they reflect the reliability and overall quality of the host. They also boost confidence in potential customers who need the assurance that the company’s support system can be relied [...]

Common Firewall Problems

by: Staff July 27, 2009

With all the dangers lurking on the web, the firewall has become a vital part of computer security no personal user or network can be without. Unfortunately, they can be difficult to work with and may give you a few problems. Before getting into the issues, we will tell you about the types [...]